MAVIE WEB members: How to log in and link your previous account

Our online shop was renovated in July 2024!

If you create a new account on this site, you will be able to use the data from your previous account that is linked to your email address.

What you can carry over from your previous site

  • Registered address and phone number
  • Shopping points
  • Membership rank
  • Shopping history (past year)

What can't be carried over from your previous site?

  • Payment method (credit card information, etc.)
  • Delivery information other than the registered address, such as for gifts
  • Shopping history before June 2023

To link your new account with your previous account information, please follow the steps below.

How to register and link your account

1. Click " My Page " ( for smartphone users).



2. Enter the email address you used to log in to the previous site and click " Continue ."


3. A 6-digit one-time password for identity verification will be sent to the email address you entered .


    4. Return to the online store and enter your 6-digit one-time password (we recommend copying and pasting it), then click Submit.

    5. My Page will be displayed , where you can check your purchase history, registration information, etc. (※ Due to the system, even if an order has already been delivered, the status will be displayed as "In Delivery").

    6. You will remain logged in for a certain period of time. If you log out or use a different device, you will need to issue a one-time password again.
    A one-time password is issued each time you log in, so there is no need to remember your password.

    If you have not received an email, if your past orders are not linked, or if you have any questions, please feel free to contact us using the inquiry form below or by phone. (Telephone reception hours: Weekdays 10:00-17:00)

    Inquiry form

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